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This guide walks you through sending an approved WhatsApp template message to a phone number using the HealviChat API.

Prerequisites

Before you begin, you must have:
  • A HealviChat tenant domain (e.g. your-tenant.onhealvi.com)
  • An API bearer token for that tenant
  • At least one WhatsApp template that has already been approved by Meta

Send a template message

1

Find your template name and language

Fetch your approved templates to get the exact name and language to use.
2

Send the template

Call /whatsapp/send-template with the recipient’s phone number (in E.164 format), the template name and language, and values for any template variables via template_components.If the customer doesn’t exist yet, they’re created automatically.
3

Check the response

A successful call returns the created message:
If the template has no variables, pass an empty array for template_components.
Need help? Reach out to us at support@tryhealvi.com.